Product Information
What types of clothing do you offer?
We specialize in timeless menswear including our Classic Fit Shirt Collection, Formal Pants, Knitted Button Shirts, Knitted Cardigans, Oversize Shirts, Super Slim Shirts, and a range of other sophisticated pieces. Our collection is designed for the modern gentleman who values both style and quality craftsmanship.
Do you offer seasonal collections?
Yes, we feature seasonal items in our Holiday Style / Twin Sets collection and Swimwear section. We recommend ordering seasonal items well in advance to ensure timely delivery, especially during peak seasons.
What is your “Last Chance to Buy” section?
This section features items that are being discontinued or have limited availability. These pieces are offered at special prices but may not be restocked once sold out.
Shipping & Delivery
How long does order processing take?
We take 1-2 business days to prepare your order with the same attention to detail we put into our premium garments. Each item is carefully inspected and packaged to ensure it arrives in perfect condition.
What shipping options do you offer?
We offer two shipping methods:
Standard Shipping – $12.95
Delivered within 10-15 business days after dispatch via premium carriers DHL or FedEx. Ideal for business professionals needing timely wardrobe updates.
Free Shipping – Orders Over $50
Complimentary delivery via EMS with arrival within 15-25 business days after dispatch. Perfect for building your essential wardrobe collection when planning ahead.
Standard Shipping – $12.95
Delivered within 10-15 business days after dispatch via premium carriers DHL or FedEx. Ideal for business professionals needing timely wardrobe updates.
Free Shipping – Orders Over $50
Complimentary delivery via EMS with arrival within 15-25 business days after dispatch. Perfect for building your essential wardrobe collection when planning ahead.
Do you ship internationally?
Yes, we offer global delivery service to most international destinations. However, we are unable to ship to select remote areas in Asia and some other locations. During checkout, our system will automatically verify if we can deliver to your address.
Will I receive tracking information for my order?
Yes, once your order has been dispatched, we will send you an email notification with tracking information so you can monitor your package’s journey to your doorstep.
Returns & Exchanges
What is your return policy?
We accept returns within 15 days of receipt. Items must be unworn, unwashed, and in their original condition with all tags attached. We want you to be completely satisfied with your Father Sons purchase.
How do I initiate a return?
Please contact our customer service team at [email protected] with your order number and reason for return. We will guide you through the return process and provide instructions for sending items back to us.
When will I receive my refund?
Once we receive and inspect your returned items, we will process your refund within 5-7 business days. The refund will be issued to your original payment method.
Payment & Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Is my payment information secure?
Absolutely. We use industry-standard encryption technology to protect your payment information and ensure secure transactions.
Do I need to create an account to place an order?
While creating an account allows you to track orders and save preferences, you can also checkout as a guest if you prefer.
Customer Service
How can I contact customer service?
Our dedicated customer service team embodies our commitment to personalized attention and is ready to assist you at [email protected]. We typically respond within 24 hours during business days.
Where is Father Sons Shop located?
Our company is based at 3231 North Kings Cross, Fayetteville, US 72703, where we’ve been serving gentlemen with timeless style since our founding.
Still have questions? Our customer service team embodies our commitment to personalized attention and is ready to assist at [email protected].
