Privacy Policy

At Father Sons Shop, we believe that true sophistication extends beyond our carefully curated menswear collections to encompass every aspect of your shopping experience. Just as we meticulously craft our Classic Fit Shirts and Formal Pants with attention to detail, we approach your privacy with the same level of care and respect. This Privacy Policy outlines how we collect, use, and protect your personal information, reflecting our commitment to transparency and security.

1. Information We Collect

To provide our refined shopping experience and superior customer service, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, telephone number, and shipping address
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
• Account Information: Username, password, and preferences for registered customers
• Order History: Details of your purchases, including our Classic Fit Shirt Collection, Formal Pants, and seasonal collections

Technical Information

• Device Information: IP address, browser type, operating system, and device identifiers
• Browsing Data: Pages visited, products viewed, and time spent on our site
• Location Data: General geographic location to provide relevant shipping options and currency

2. How We Use Your Information

Your information helps us maintain the sophisticated service standards that define the Father Sons Shop experience:

• Order Processing: To process and fulfill your purchases, including shipping and customer support
• Personalization: To tailor product recommendations based on your browsing preferences and purchase history
• Customer Service: To provide responsive support and address any inquiries
• Marketing Communications: To inform you about new collections, seasonal offerings like our Holiday Style sets, and exclusive promotions (with your consent where required)
• Site Improvement: To enhance our website functionality and user experience
• Security: To protect against fraud and unauthorized transactions

3. Data Sharing and Disclosure

We treat your personal information with the same discretion we apply to our premium garments:

• Service Providers: We share necessary information with trusted partners who assist with payment processing, shipping, and marketing services, all bound by strict confidentiality agreements
• Legal Compliance: We may disclose information when required by law or to protect our rights and the safety of our customers
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new entity
• International Transfers: As a global retailer, your data may be processed outside your country of residence, always with appropriate safeguards in place

We never sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

We protect your data with the same dedication we apply to inspecting and packaging each garment before dispatch:

• Secure Storage: Your information is stored on secure servers with appropriate technical and organizational measures
• Encryption: We use industry-standard encryption technologies to protect sensitive data during transmission
• Payment Security: All payment transactions are processed using secure encryption and tokenization
• Access Controls: Strict access controls limit employee access to your personal information
• Data Retention: We retain your information only as long as necessary for the purposes outlined in this policy or as required by law

5. Your Rights and Choices

As a valued customer, you maintain control over your personal information:

• Access and Correction: You may access and update your personal information through your account settings
• Marketing Preferences: You can opt-out of marketing communications at any time using the unsubscribe link in our emails
• Data Portability: You may request a copy of your personal data in a structured format
• Deletion: You may request deletion of your personal information, subject to certain legal obligations
• Consent Withdrawal: Where processing is based on consent, you may withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Like the fine details in our Knitted Button Shirts, we use subtle technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality, including shopping cart and checkout processes
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

7. International Data Transfers

As we serve gentlemen worldwide (excluding select remote areas in Asia and other locations), your data may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable data protection laws and provide adequate protection for your information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children without verifiable parental consent.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

Thank you for trusting Father Sons Shop with your personal information. We are committed to protecting your privacy while providing the refined shopping experience you deserve.